Factor of Success Customer Service

 

Customer service is a strategic competition factor with KURTZ. Our objective is ensuring your productivity and thus the production properties of KURTZ machines for a long service life enabled by own worldwide sales and service subsidiaries.

KURTZ customer service, however, means far more than pure installation and assembly or repair activities.

 

 

Not only the investment costs alone decide if a plant is profitable. With our specialist know-how we analyse for you how the life cycle costs for example determine the value of a plant. 



Plant layout
The processing of EPS, EPE and EPP offers attractive diversification opportunities, even to those who are not familiar with these materials. Kurtz Engineering provides complete production solutions for the highest productivity, flexibility and profitability to experts and beginners at any place in the world. 
Commissioning

For assembly and commissioning of new machines and plants the Kurtz service personnel will be at your disposal.

Maintenance Contracts
We offer you maintenance contracts for planned and preventive repairs. Our maintenance contracts give you the required safety in order to minimize unplanned down times and to produce continuously and economically. 
Basic overhauls
Through technical upgrades the productivity and production capacity of your existing plant can be increased and the operating costs can be lowered, so that they are well prepared for the future again. 
Customer Service

The area customer service is a strategic competition factor within Kurtz. Our long-term objective in customer service is to ensure the production properties of Kurtz machines for a long service life.

Financing & Leasing
In numerous projects it can be reasonable to make use of financing and leasing models instead of investing in the complete new price of a machine. 
Consulting
Kurtz Services is always focused on the complete plant. Make use of our know-how in application consulting, production plant evaluation, efficiency and energy advice. 
Training & Seminars

A decisive factor for the availability of your particle foam processing plant and for the compliance with the high quality standards of your products are highly skilled and motivated employees.


Upcoming shows & events